Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. Optimize design and delivery with AI-powered emails. 5K. Experience LeagueAt the date and time defined in the workflow scheduler (refer to The scheduler ), the workflow engine starts the database cleanup process. Choose the Create a new table in the data model option and click Next . Questions. To resolve conflicts, apply the following process: In the Adobe Campaign explorer, go to Administration > Configuration > Package management > Edit conflicts. Distinct clicks for the population reached. In addition, the following actions are logged specifically for workflows: The video below describes where to access the Audit Trail logs and which settings that can be configured. Some internet access providers automatically consider emails as spam if the rate of invalid addresses is too high. The link below explains in detail about the Quarantine management. You can then modernize your. Last update: 2023-09-22 Topics: Overview Created for: Beginner User Admin Developer Understand how Adobe Campaign Classic fits into the Adobe Digital Experience. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. Addresses can also be manually removed from quarantine or via data manipulation such as workflows. Adobe Campaign offers a delivery template for mobile devices. Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data. Create and use a filtering typology. Search. Customers with an AEM SDK version older than version 2023. {"payload":{"allShortcutsEnabled":false,"fileTree":{"help/delivery/using":{"items":[{"name":"assets","path":"help/delivery/using/assets","contentType":"directory. Then select the filtering typology. grid width 10. Following execution, the DLL attempts to send a POST request to which resolves to IP addresses 172. Your results for DKIM, SPF, and DMARC will display. Custom resources are accessible through APIs using the. I believe the quarantine list can only be accessed using a workflow that runs periodically. ) depending on the response code and the rules. Schedule the delivery sending. For all deliveries to that recipient, you can find out whether the. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in the repositoryTo load the file, apply the following steps: Configure the Enrichment type activity to reconcile the collected data with that already in the Adobe Campaign database. The PKey is the physical primary key of an Adobe Campaign table. To do this, you need to create the schema of the table and update the database structure to generate the corresponding table. This sample will help you understanding the difference between a person/a people and a recipient in Adobe Campaign. Update the credentials in Microsoft Dynamics 365 to Adobe Campaign Standard app. For example, to sort the last. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Create offers and deliver the best offer and experience to your. Step 2: Prepare for your exam. Level 1 5/18/23 5:38:39 AM. Adobe Campaign unites your data and gives you the tools to create and customise campaigns that do just that. ). A list is a static set of recipients that can be targeted in delivery actions or updated during import operations or during workflow execution. This cooperation is based on a shared workspace known as the list of campaign packages, where. In comparison, both Adobe Campaign Classic and AJO are well-suited to address B2C-focused use cases. {"payload":{"allShortcutsEnabled":false,"fileTree":{"help/delivery/using":{"items":[{"name":"assets","path":"help/delivery/using/assets","contentType":"directory. This technical implementation guide provides information about the reference architecture, guidelines, configuration steps and tests that implementation specialists need to follow while integrating Audience Manager with Campaign. Microsoft Office 365. and pushed in quarantine after the first loop into the system. You will then access the landing page dashboard. To access the Adobe Campaign process monitoring page, browse to the Monitoring tab, and click the Overview link. grid width 10. Hi there, I'm trying to find a way to send realtime transactional messages to quarantined email addresses by using typology rules, can - 601821Adobe Campaign Standard. Click Detail to display the description and the list of profiles in the selected list. For more on this, refer to the following sections: Understanding delivery failures; Understanding quarantine management; Quarantine vs denylist; Use monitoring and reporting tools. For more on this, refer to Operator profiles. Rename the plan. For example, on a new and empty experience fragment, adding a single text component sometimes takes up to 15 seconds until the page is usable again. Am I correct? Read real-world use cases of Experience Cloud products written by your peers to gain points, level up, and earn exciting badges like the new Accelerate your Campaign learning with the Adobe Campaign Mentorship Program 2023!. Sending a proof. Some of the benefits are it speeds up the deliveries, reduces the SMS sending cost, avoids being added to denylist. To view a contact’s Timeline, navigate to your contacts list by clicking on Sales Hub from the Dynamics 365 drop down menu. Right-click the newly created plan and select Create a new ‘Program’ folder. Adobe Campaign comes with a pre-defined data model. Beginning in February 2024 Gmail and Yahoo will begin requiring DKIM and DMARC for users that send over 5,000 emails a day to achieve delivery. @softBounces/@sent. Multiple activities allow you to interact with data from an external database: Use of the FDA option. Returns a result identical to the data entered in the second Value column. Since the new OAuth Server-to-Server credential uses the same credentials as the old Service Account (JWT) credential, most of the fields will already be. Adobe Campaign manages a list of quarantined addresses for online channels (email, SMS, push notification). For more on this, refer to Creating an offer environment. Adobe Campaign manages a list of quarantined addresses. Creating a campaign. Prepare the message. Unique clicks is calculated using ThetaSketch concepts. Control address : Ignored : 127 : The recipient's address is part of the control group. For more on the content of these reports, refer to this section. Experience League. Create the landing page based on the desired template. For more on this, refer to Creating and using. To create a new operator and grant permissions, follow the steps below: Click the New button located above the list of operators, and enter the details of the new operator. How does Adobe Campaign qualify and manage quarantine addresses? Adobe Campaign manages a list of quarantined addresses. In any case, the quarantine procedure complies with specific rules described in this section. For example, the following detections are always quarantined: Malware detections by anti-malware policies and Safe Attachments policies, including Built-in protection for Safe Attachments. Adobe Campaign operators in charge of approval can be notified by email and can accept or reject approval from the console or via a Web. To access and modify it: Select Resources > Templates > Delivery templates from the advanced menu. The Audit Trail logs and list operator actions, such as creation, modification, and deletion for workflows, options, and source schema. In the top banner, click on the drop down next to Settings, click on Security > Users. Threat Response Email Quarantine THE PROBLEM Documents are a common, yet critical element in everyday business, but that also means that documents are a potential. The Adobe Campaign query tool can be found on multiple levels of the software: to create a target population, segment customers, extract and filter tracking logs, build filters, etc. The following reports are available by default: This section shows only the reports linked to deliveries. Installing and configuring (single machine) Apply the following steps: Follow the installation procedure for the Adobe Campaign server: nlserver package on Linux or setup. Screenshot of the Import template window. Related topics: Adobe Campaign Help and Support options; Adobe Campaign Software Distribution; Adobe Experience Cloud Support and Expert sessionsIt limits the number of qualified events that a journey can process to 5000 per seconds for a given Organization. Workflows: import data. Click the Send button and select the Postpone delivery option. Understand quarantine management; Quarantine vs denylist; Use monitoring and reporting tools. The built-in reports provided by Adobe Campaign can be found in the table below. An email address can be quarantined, for. SOLVED Remove Blacklist and Quarantine prior to delivery analysis. Understand quarantine management in Adobe Campaign. Measure the impact of your campaigns by excluding a portion of their audience. The main steps to create a typology rule are as follows: Access the Administration / Channels / Typologies / Typology rules menu, then click Create. Once expired, you will need to create a new key pair and update the integration in the. Adobe also highly recommends to use the same product build. To sort the result set, specify the orderBy clause as an XML element with the sortDesc attribute. Click Adobe Campaign > Resources > Templates > Import Templates. As part of the latest Campaign Standard Release 21. You can defer the message sending by scheduling the delivery. Define the typology Label, then click the Add an element button to select the typology rules that you want to include in it. In a "pure" technical point of view, you can use this activity in different ways: 1- grab additional data such as "additional data" from the query activity and filter those data more easily in the frame of your workflow. Solved: I am interested in querying the quarantine list for the existence of a given mobile number and haven't been able to find anything in - 383721count (@failureType=1) Soft bounce rate. In addition, the following actions are logged specifically for workflows: The video below describes where to access the Audit Trail logs and which settings that can be configured. Once you have created an email in Adobe Campaign, you need to define its content. This window lets you enter all the information required to create the email message headers. Click OK and save the modifications to apply these changes. SOLVED what are emails in Address in quarantine during analysis?. 25-07-2017 03:38 PDT. 5 KB Raw Blame Understanding quarantine management {#understanding-quarantine-management} About quarantines {#about-quarantines} An. After removal, you can contact the recipient. <%= vars. 1 Accepted Solution Correct answer by shrawans3153003 Employee 4/6/18 8:22:17 AM Hello, To remove blacklist and quarantine before delivery analysis, you can. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. Select Add new folder > Campaign Management > Plan. Email marketing. style. from. Learn how to check your Campaign Client and Server versions in this section. These rules are linked to a targeting dimension. To learn more about Delivery failures in Adobe Campaign Classic, refer to this page. Learn. When a message (email, SMS, push notification) cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign platform and qualified to determine whether or not the email address or phone number should be quarantined. xml and config-<instance>. Adobe Campaign is a cross channel marketing solution that automates email, mobile, social and offline campaigns, also offering a central place where you can access your customer data and profiles. Available options vary according to the packages installed with your instance. This screen displays the group (s) to which the selected profile belongs. Message Center initial delivery or if a delivery has 'exclude quarantine' unchecked. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in. giubenn. Hi , Blacklist / Opt-out / Denylist: If a recipient unsubscribe from a channel, then he wont be quarantine, instead It will be considered as - 568669To add a DMARC record for a subdomain, follow these steps: From the subdomains list, click the ellipsis button next to the desired subdomain and select Subdomain details. Welcome to Adobe Campaign. v7 on-premise & hybrid. Adobe Campaign unites your data and gives you the tools to create and customise campaigns that do just that. Community. A new section has been added under ' Understanding Quarantine Management ' on how to remove an address from the quarantine list. The software company has released a security update for Windows and macOS users, urging them to apply the patch as soon as possible in order to reduce the risk of an attack. You can create Filtering typologies: they only contain filtering rules. Upgrade to the latest build. A sequence referenced in an Adobe Campaign schema ( NmsTrackingLogId for example) must be associated with an SQL function that returns the number of IDs in the parameters, separated by commas. For more on this, refer to this example. You can locate it here Search for the email address or the mobile number and you will be able to understand why the address is in quarantine. Occasionally based on form input, we see some issues with this delivery but we are unsure of why exactly. Click inside a text block, click the Personalize icon from the contextual toolbar and select Insert content block. recipient. Typology rules. Click the Create button. PKey. Adobe Campaign provides a platform for designing cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross-channel execution. Courses Tutorials Certification Events Instructor-led training View all learning options. Questions. Get a dedicated email sub-domain and carefully maintain your whitelist status. Fixed an issue that could cause addresses that were successfully quarantined to have their status incorrectly. Via the API system, it is possible to retrieve a. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. If you are upgrading from an older build and were already using email archiving capabilities, you must upgrade manually to the new email archiving system (BCC). Track the behavior of the message recipients by using session and permanent cookies to retrieve tracking information (clicked URLs, mirror pages, opened messages…). Yes, that's correct. To do this, click Send, select an action and click Analyze. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. This allows you to receive reports on your delivery on a monthly basis although the SMS is sent every day. Recurring emails allow you to send the same email multiple times to different targets over a defined period. Once the tool is open, type your domain into the field provided and click the "Enter" button. Adobe Campaign has been a part of Adobe’s suite of products for nearly 10 years while Journey Optimizer was released as a standalone application in 2021. If you want to look with detailed description then fetch any details of Delivery Log with Failure Reason type and Description using Query filter then you will see the details. Enhancing the customer experience means understanding customers, anticipating their next move and delivering personalised experiences at the right moment. Solved! Go to Solution. In the Channel field, select which channel your rule will apply to. Adobe Campaign manages a list of quarantined addresses. Adobe Campaign provides a platform for designing cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross-channel execution. Overview. There are 3 types of Adobe Campaign modules: Multi-example modules: a unmarried method is run for all instances. October 2023. deliveryId %>. Thanks to its tracking functionalities, Adobe Campaign enables you to track the messages sent and check the behavior of. Adobe Campaign Email Send. Creating user profiles. The Deliverability Instance A daily update of the MX rules and inbounces rules are managed by a specific workfow in the client instance which is connected to the Deliverability instance owner of these rules. Click Add Sync. Some of them are built-in when installing Campaign, and others can be added manually when needed. User. Select data. For example, a profile whose email address is quarantined can be targeted via phone number also if they update their profile and. Within Adobe Campaign, hard bounces that are categorized as undeliverable are added to the quarantine, which means they wouldn’t be reattempted. Discount. Learn how to share data between Campaign and Real-time Customer Data Platform (RTCDP) Control groups. To create a new typology, follow these steps: Access the Administration > Channels > Typologies menu. It should be in the quarantine list even if it is deleted from the profile unless it meets specific cleanup workflow conditions. MX servers What is an MX server? A mail exchanger record (MX record) is a type of resource record in the Domain Name System (DNS) that specifies a mail server responsible for accepting email messages on behalf of a domain. To use the test mode, follow these steps: To activate the test mode, activate the Test toggle, located in the top right corner. In the Label field, enter the name of the script, i. Obtaining any necessary consent for that processing is the responsibility of the Data Controller. Adobe Campaign lets you mass deliver personalized electronic messages to a target population. Step 1: Create your account. Mark as New. To create a new typology, follow these steps: Access the Administration > Channels > Typologies menu. System updates are also performed through package imports. When a message (email, SMS, push notification) cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign platform and qualified to. 2 release. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. To set up arbitration between campaigns using Adobe Campaign, start by creating campaign typologies and defining linked typology rules ( Pressure rules). IMPORTANT. Release 23. To do so: From the advanced menu, via the Adobe Campaign logo, select Administration > Application settings > External accounts then the SMS routing via SMPP external account. How to get certified. Adobe Experience. Double : Ignored : 10 : The address of the recipient was already in this. Created for: Beginner. So if you delete them yo. Documentation. Learn key deliverability terms, concepts, and approaches to empower you to ensure your marketing program success. How is Adobe Campaign managing it? Adobe Campaign manages this process with a match. Adobe Campaign helps you use automation to match the best offers and messages to the right people. Read real-world use cases of Experience Cloud products written by your peersSplit: General tab > configure as below. Creating a typology. Meet our top Experience League Advisors. Adobe Campaign Community Lens 8th edition is out! Read More. Adobe Campaign Standard is a powerful cross-channel campaign management tool that can help you align your online and offline strategies to create personalized customer experiences. Add a Label. Campaign lets you set up approval processes for the main steps of the marketing campaign, in collaborative mode. This sample will help you understanding the difference between a person/a people and a recipient in Adobe Campaign. It is intended for Adobe Consultants, Adobe Partners, and other experienced implementation specialists. I've checked the message headers, and they always get assigned a SCL of. Adobe Campaign Email Bounce. Here is an example on how to export a campaign. When specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign is no longer compatible with those versions: they are announced as deprecated, and then are. 2 Release notes are live. The software company has released a security update for Windows and macOS users, urging them to apply the patch as soon as possible in order to reduce the risk of an attack. In a statement, the. In any case, the quarantine procedure complies with specific. 18. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Customer data. Quarantine or take. This workflow retrieves data required. By default the typologies contain the rules to exclude Quarantined and Blacklisted addressed You can remove that condition from a typology and then ACS could send transactional mails. Sign In. In the Campaign field, enter the campaign associated to the email. @status EQUALS TO Quarantine. By default, Adobe Campaign displays all the data in the database for which the concerned operator has read rights. Xml report). Use Adobe Campaign to streamline your mobile marketing activities, such as sending mobile-responsive emails, delivering push notifications, text messages, and in-app messages, and designing your app to integrate with Campaign using our mobile SDK. Read real-world use cases of Experience Cloud products written by your peers Quarantine therefore allows you to avoid being added to denylist by these providers. Learn more about the Adobe Campaign Delivery best practices. Am I correct?to gain points, level up, and earn exciting badges like the newAccelerate your Campaign learning with the Adobe Campaign Mentorship Program 2023! Read More. These reports concern the activity of the data in the entire database. The feedback loop mailbox is used as a bounce mailbox and a rule is defined to detect these messages. Those are I believe Momen Code numbers and they have detailed meaning of every number. See the Adobe Campaign Deliverability detailed documentation and contact your Adobe Campaign administrator for assistance. AI-powered emails. Control address : Ignored : 127 : The recipient's address is part of the control group. Adobe Campaign comes with a pre-defined data model, where data is defined through different resources. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Hi J-Serge, Thats a great help! Thanks I have a small concern, Can we exclude the quarantined data from the query, so that we can re target the address in the quarantine. The address was added to the denylist at the time of sending. Using MX servers with Campaign. Password lost by a Campaign operator. We want this workflow to occur in real time, whereby when the record is created in the quarantine list, it is. The operators of the assigned group must have a complete email address in order to receive the notification. 3 - September 2021, t he Quarantine vs Denylist section has been updated with further clarification. Campaign - RTCDP integration. Then, in the Expression column, click Edit expression. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Hi, Please navigate to. Enter the typology Label, then specify the Channel to which the rule should apply. Topics: Release Notes. Further information on this element is detailed in a specific section. Set the operator’s new password. Quarantine therefore allows you to avoid being added to denylist by these providers. Create your new security group and specify its Label and ID. This comprehensive graphical environment lets you design processes including segmentation, campaign execution, file processing, human participation, etc. Click the Create button. a recipient clicked the spam button. This information can be personalized. To learn how to create organizational units, see Creating and managing units . Select Sync users from Microsoft Azure card and click Next. An email address or a phone number can be quarantined, for example, when the mailbox is full or if the address does not exist. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. The email addresses of the recipients who reported the message as spam will be added to the quarantine list. SOLVED Sending realtime transactional messages to quarantined addresses. aditya_raj. Once analysis is complete, click Confirm delivery to launch the delivery of messages to the targeted recipients. orderBy clause. ignored: the event was ignored by the delivery, typically when an address is in quarantine. Common interactions, like order confirmations, registrations, and password. Learn more about Campaign Classic v7 build statuses in this page. . Mark as New. You can change how the details are shown in their respective visualization settings. Quarantine therefore allows you to avoid being added to denylist by these providers. The list of typologies displays. For more on this, refer to this example. - 394877. Addresses are automatically removed from quarantine when they're delivered to, e. Ensure that the imported data is always “normalized” (email, phone number. Adobe Campaign Email Open. You can also see a preview of the mirror page. Apply the following stages: Edit the Administration > Configuration > Data schemas node of the Adobe Campaign tree and click New . 2 Fall/Winter 2023 release have been published. 126. Click OK and save the modifications to. Campaign data model description. Mark as New; Follow; Mute; Subscribe to RSS Feed; Permalink; Print; Report; Hi All,I believe the quarantine list can only be accessed using a workflow that runs periodically. The default time is 10 seconds for waits and event timeouts. The address was added to the denylist at the time of sending. Up next. Community. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. Adobe Campaign manages a list of quarantined addresses. For more on this, refer to Create and manage lists. Select the campaign from the drop-down list of the Folder. Adobe Campaign manages a list of quarantined addresses. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. Check and test your message before sending it using Campaign Standard capabilities: preview, email rendering, proofing, etc. You can then modernize your. If the problem persists, contact the commercial or deliverability services, or Adobe Campaign support. This elements must include the “@type=link” attribute. In addition, you'll see tips on what you can do to resolve any. Configuring Report Settings in Adobe Campaign Classic. From Campaign Explorer, click Administration ‘>’ Platform ‘>’ External accounts. Adobe Campaign manages this process with a match between an error type and a reason: User Unknown: Address which is syntactically correct but does not exist. This error is. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. You can enrich the data model that is provided by extending the resources to add your own custom fields or custom tables, such as purchase or product tables. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Go to the Access rights tab and click the Edit access parameters… link. Enter a Label. For example, to select all the persons who are named Isabel Garcia, you can write this code: <condition boolOperator="AND" expr="@firstName='Isabel'"/> <condition expr="@lastName='Garcia'"/>. EmailChannel of type sling:OsgiConfig. The status Quarantined is a result of a soft or hard bounce. Consent signifies agreement by the Data Subject to the processing of personal data relating to a Data Subject. Select the Resource type on which the. Display name. ClearFolder (<recipient folderId="869848332" />); where 869848332 is the folder id of the folder I. We will send a delivery to several people to highlight the difference between people and recipients while detailing the calculation method for the following indicators: Clicks. Send push notifications. Advertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Cloud Extensibility Experience Cloud. orderBy clause. Learn how to share data between Campaign and Real-time Customer Data Platform (RTCDP) Control groups. C:Program Files (x86)AdobeAdobe SyncCoreSyncCoreSync. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. View again. Define and manage the permissions assigned to Journey Optimizer users. For more on typology rules, refer to. To do this, select the Explicit option and select the delivery from the drop-down list of the Delivery field. Experience League CommunityExperience League CommunityExperience League CommunityThe Operation type field lets you choose the process to be carried out on the data in the database: Insert or update: add data or update it if it has already been added. Add a description for this list. Documentation > Campaign Classic v7 > Campaign Classic v7 Documentation > Understand quarantine management. ; Pressure rules which let you control marketing fatigue. Understand quarantine management in Adobe Campaign. Now viewing. 13665 may face performance issues when editing pages. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. 5. To do this, use the buttons to the right of the input fields to insert. Paid hours required for additional Affiliated brands of. Double : Ignored : 10 : The address of the recipient was already in this. Unsubscription link: insert a link to unsubscribe from an Adobe Campaign service. Read out these sections to learn more about Deliverability: Deliverability management in. They make up a library of generic functions that can be enriched. Right-click the newly created plan and select Properties…. 2 - Fall/Winter 2023. Yes, that's correct. Documentation. --- product: campaign title: Understand quarantine management description: Understand quarantine management badge-v7: label="v7" type="Informative" tooltip="Applies to Campaign ClAntivirus may sometimes delete or move files into quarantine. Learn key steps and best practices to perform a build upgrade. In any case, the quarantine procedure complies with specific. Single send emails are standard emails, sent once. Link <element> : defines a link. For each campaign you can approve the delivery target, contents and costs. In the Admin Console, click on the Users tab. I have a campaign delivery template configured to use file based input. For more on this, refer to Creating a query. The mta decides on the procedure for this message (recovery, abandonment, quarantine, etc. Understanding quarantine management{#understanding-quarantine-management} About quarantines {#about-quarantines} An email address or a phone number can be quarantined, for example, when the mailbox is full or if the address does not exist. Click the Adobe logo, in the top-left corner, then select Administration > Users & Security > Security groups. Regularly update your customer database to maintain good quarantine management processes. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. The ‘Test’ activity evaluates JavaScript expressions in order to activate the appropriate transition.